Legal & Data Protection

RevMetrics is operated by Evofic Technologies. This page explains our approach to data ownership, security, data protection, and responsible handling of business information processed through RevMetrics.

Legal Entity

RevMetrics is a product of Evofic Technologies.

For legal, privacy, or data protection questions, contact us at: [email protected]

Data Ownership and Control

Your business data belongs to you.

RevMetrics does not own your app revenue, subscriptions, installs, uninstalls, churn, refunds, payouts, or performance data.

We process this data only to provide analytics, reporting, account management, support, security, and service improvement.

We do not:

• Share/sell your data
• Rent your data
• Use your revenue numbers in our marketing without permission
• Share app performance data with unrelated third parties for advertising
• Build unrelated databases from your connected or imported data

Data Protection Principles

RevMetrics is designed around the following data protection principles:

• Transparency: We explain what data we collect and how we use it.
• Purpose limitation: Data is used only to provide, secure, maintain, and improve RevMetrics.
• Data minimization: We aim to collect only the information needed for the service.
• Access control: Access to systems and data is limited based on role and operational need.
• Security: We use reasonable safeguards to protect data in transit, at rest, and in use.
• Retention control: Data is retained only as long as necessary for product, legal, billing, security, or compliance purposes.

Security Measures

RevMetrics uses reasonable technical and organizational controls to protect user data.

These may include:

• Secure connections for data transmission
• Role-based access controls
• Limited internal access to user data
• Account and workspace permission controls
• Infrastructure monitoring and logging
• Error monitoring and abuse prevention
• Regular review of data handling practices
• Backup and recovery practices where appropriate

No online service can guarantee complete security, but we work to reduce risk and limit unnecessary exposure.

User Responsibilities

Users of RevMetrics are responsible for:

• Ensuring they are authorized to connect, upload, or process business data
• Managing team access and workspace permissions carefully
• Keeping login credentials secure
• Reviewing reports before making business, accounting, tax, legal, or financial decisions
• Ensuring their own use of RevMetrics complies with applicable laws and platform terms

Third-Party Services

RevMetrics may use trusted third-party service providers for hosting, database storage, authentication, payment processing, email, customer support, logging, monitoring, and security.

These providers may process only the limited data needed to support RevMetrics operations.

Where users connect external platforms or services, those platforms may also process data according to their own terms and privacy policies.

Data Deletion and Account Closure

Users may request deletion of applicable account or workspace data by contacting us.

When an account is closed, or deletion is requested, RevMetrics will delete or anonymize applicable data within a reasonable period, unless retention is required for legal, billing, security, backup, dispute resolution, or compliance purposes.

Compliance Approach

RevMetrics aims to follow widely recognized privacy and data protection principles, including transparency, user control, reasonable security, limited processing, and responsible retention.

Users who need a specific compliance document, data processing agreement, or security review may contact us.

Contact for Legal and Data Protection

For legal, privacy, or data protection concerns, contact: